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blue bear restoration

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emergency services

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Google Rating

4.9

Based on 139 reviews

Blue Bear Restoration

4.9

Lisa Demeter Reichman

We had a sewer overflow in our basement, it was an unbelievable mess with soaked boxes, carpet and drywall. Blue Bear was amazing—they came the same day we called them and set up dehumidifiers and fans to get on top of the moisture and remove the odor. As soon as we made the insurance claim, Chuck dealt with our insurance company to document what was needed to get approval. As soon as we had coverage, Ish, Ty and Rob did an amazing job disinfecting the area, removing all contaminated material, and documenting damage for the insurance company. We were so impressed at the quality of their work, their professionalism, and their helpfulness. They followed up on a daily basis to make sure there was no remaining moisture, answered all of our questions, and helped move things back into place. We would recommend Blue Bear without hesitation!

Luis and the rest of the team were great. Quick and straightforward job that they were very communicative about. They were very clean in the house and didn't leave any trace outside of the room they were working on.

Very efficient job. Many times they were able to come early to the site. I am glad that AP Plumbing recommended Blue Bear.

This entire crew was absolutely amazing, start to finish. They were professional, polite, and communicated every step of the way. It made clean up a breeze and without hesitation, I would recommend Blue Bear Restoration to anyone in need.

Cynthia Collward

I had a wonderful experience with this company. They have a small company feel with a large company result. TY was especially wonderful! I would recommend to anyone.

So my Basement flooded Aug 16th when we got a big rain storm, Tony (the Owner) came to my house himself. They have been by our side through everything. My insurance company denied our claim and they are still helping us fight the ins company. By far the best company I’ve done business with, their guys are absolutely incredible workers. I would personally like to thank Clint for all his help. You guys are the best.

Mustafa Nalbantoglu

Came out and set up equipment asap to dry and maintained the basement till dry .

From a plumber’s perspective - I have referred multiple restoration companies to my customers. Moving forward, Blue Bear Restoration will be my one and only referral. I had the opportunity to meet some of the staff and they are all clean, friendly and genuinely nice people that I would welcome into my own home. I have followed up on several jobs that they had been to, after me, and their work is phenomenal. In most cases you can’t even tell there was a disaster just days earlier. Even on your worst day, amid fire, flooding and/or mold you can be sure you’re in good hands with Blue Bear Restoration.

Coming home to my basement being flooded was not a great experience, but Blue Bear made the experience much less difficult to deal with. Everyone who came by was friendly and kept me updated on the progress. They even worked directly with my insurance to ensure they covered the costs which was fantastic. While I hope I'll never have such a thing occur in my home again, I'm glad to know who I can call for help if necessary.

Blue Bear came in and made my stress level go down. They were VERY respectful. They removed all the water damaged material and never left a mess behind. Thank you for the wonderful job.

They were friendly, thorough, and explained things carefully. It is a local business that cares about its customers and I strongly recommend them.

Destinee Johnson

Blue Bear was an amazing company to work with. They handled all issues with my insurance company and acted in my best interest at all times. Made this super easy on my end!

The team was great that came to evaluate my water damaged wood floor. Very efficient, professional, and communication was great all throughout the process!

Carolyn Antonini

I had an awesome experience with Blue Bear. Brendon was very professional and understanding. He walked me through the process and explained all the details as well taking care of the job right away! Will definitely be calling Blue Bear back again if I run into another issue like this for the future. Thanks again!

Great management and very kind and professional staff. Helped ease anxiety about situation and I felt safe and cared for. ~ Holly

Louis and Terrance, as well as the several other guys from Blue Bear who worked at my house, were awesome! My basement was a total loss and they were so helpful and professional, doing their best to restore what belongings they could. They also had to remove several walls, and they did so with care. My basement is now a clean slate, and I know it is mold free thanks to Blue Bear! Thanks guys!

Jessica Sprague

This company knows how to provide professional services. Every single person who came into our home was courteous, kind, knowledgeable and very efficient. Kyle, Farren, Ty, Danny especially had been in our home several times and I felt I could trust them completely. Thanks, Blue Bear. I'm so glad you were were here to help us! We will definitely recommended you to others.Zach and Jess Sprague

Fast response, quick service, knowledgeable crew. Very upfront and great communication.

Deborah Prutzman

Blue Bear quickly responded to my phone call. Within a day a crew came to my house to evaluate the situation and placed 3 dehumidifiers to help with moisture in basement. Blue Bear suggested I submit a claim with my homeowners insurance. Blue Bear emailed an estimate to me for services needed for mold removal on basement walls and removing other affected materials. 13 fans and dehumidifiers were installed to dry out the affected areas. Over a period a few weeks the Blue Bear technicians made almost daily visits to monitor moisture levels. These technicians were courteous, professional, kind, helpful and knowledgeable. This process took time to dry out and Blue Bear made sure my basement was 100% dry before removing their equipment and other materials used to block off the affected area. I highly recommend Blue Bear. Thank you for due diligence.

Kathryn Flanagan

From start to finish all the technicians and individuals we worked with at Blue Bear were professional and just overall wonderful to work with! Would highly recommend

Blue Bear Restoration has been fantastic. They walked me through every step of the job, were courteous, thorough, flexible, and patient. Highly recommended.

Blue Bear Restoration is a great company. Everyone we worked with was professional, friendly and did a very thorough job. I highly recommend this company to anyone who has issues because of water and water damage.

Our sump pump went and we used Blue Bear to clean it up. Their techs were always courteous and professional.The basement looks beautiful, and they were so helpful making sure we were able to keep what we wanted, and that everything was perfectly dry for us. They also were so tolerant of my dog, who adored them. He got so many pets that he started treating them like family rather than strangers when they walked in.

Blue Bear Restoration was recommended by the plumber who replaced my sump pump. I had them over for flood mitigation services & they came out the same day! . They were kind and courteous during this stressful situation and worked with my busy schedule. Call them for your flood/mold/fire needs, you won't regret it!

Amazing Service! Would recommend 10/10 Worked around our schedule to make things work for everyone. Explained in detail the services and why they were needed. Gave us clear expectations and timelines. Wonderful crew!

Gwecasa Gwecasa

The workers were all professional, respectful of people and property, thorough, neat and organized. They always called before coming to be sure timing was good. They told us what to expect in their cleanup. The basement looks clean, neat and dry. We are very happy with the results.

They were so professional and detail oriented! Highly recommend!

Very thorough staff

Blue Bear made dealing with what could have been an incredibly stressful situation as pleasant as humanly possible. I had received a card referring me to Blue Bear and Chuck handled everything for me start to finish. 5/5 highly recommended.

these guys were so professional, excellent.I was very upset during this time and they put me at ease. They were quick and did their job.

The team did a great job cleaning up from a busted water line. They were quick and responsive to all my requests.

When our house flooded from a burst pipe on the second floor, Blue bear was quick to respond and start the drying process. Every step of the way was explained in detail. Ty was amazing and very polite.

The service was great. Called every day before coming over. They were polite and would answer all my questions, and explain the whole process. They move everything for you. Even rented us a storage container for all our stuff. They clean up after themselves everyday. They dealt with insurance so I didn’t have to, which was great. I called a few of the “bigger” places before Blue Bear and they were rude and quick to get off the phone. Blue Bear sat down and talked through the whole process and timeline, while being very polite and understanding. 100% would recommend to anyone else.

Charetta Johnson

Came quickly and went to work to remove water and moisture from my basement. Staff is knowledgeable and respectful of your property. They keep you informed and follow up daily. Thank you Blue Bear!

Robert Armstrong

Very professional! Great experience! Went above and beyond! Highly recommended using them!

The guys were great! We had a sprinkler break that damaged several units. They were fast, professional, clean, and respectful of our customers. They also worked very well with our other contractors to make sure the project was completed correctly. I will be recommending them for other projects.

Valerie Puchades

Blue Bear was recommended to me by a plumber after discovering a crack in a drain pipe had caused water damage in the basement. Blue Bear was out to the property within two days to assess the damage. It ended up being a very small job (thankfully), yet their team gave it the same level of attention that a larger job would warrant. I'd highly recommend them.

All of the guys that helped out were great. Small job and they even offered to leave their equipment over the weekend at no charge.Will definitely be using them in the future.

They returned our phone call in less then 30 minutes. They scheduled a time that was convenient for me. They did a thorough check of my entire basement and found damage that I had not even seen yet. Their industrial dehumidifiers ran in my basement for four days. My basement is dryer now than it was before our water leak. The staff was extremely professional and friendly. They even took time to visit with my dogs who were a little nervous with all this equipment coming into their house. I would highly recommend this company.

Really happy with the quality of their work and service. Every person we talked to was knowledgeable and polite. Very fast response to our initial call and great follow up and communication on the days after the start of our service. They were always on time, worked clean, and explained every step of the cleanup in detail. Would highly recommend the quality of their work and the their people. They will be our first call for any water problems in the future.

Dalaney O’Bryan

Did a professional job and put my home back better than it was before. Definitely would and will recommend them

I can't say enough about this company. We had a major water related issue in our master bath in our 8 year old home this summer. They were out the next day after we contacted them. They installed dryers and kept checking on things daily until the issue was resolved. They were very helpful in guiding us through interacting with our insurance company. All staff were extremely helpful and professional and did a lot to relieve our stress re the situation.Thanks!

They showed up on time, they were nice, quick and professional. Thanks guys,

Crystal Melendez

Special thank you to Doug and especially Ty! Great communication, respectful thorough and thoughtful So appreciate you

I’d had a sewer overflow and had Bluebear come look at the damage. They were very thorough, explained everything. My basement is not finished and I ended up not following through with their service, as I felt I could handle myself. But their initial work up was very thorough. They left their dehumidifiers and blowers to dry out the basement while I called the insurance company and made a decision. I would recommend them and use them if I have another need.

Zapphire Hartley

I woke up to my basement flooded. Blue Bear came out and found the problem, drained the water and spent two weeks drying out my basement. I have old Barn wood panels so it took awhile and they were diligent to make sure it was done we'll. The team was very professional, friendly and helpful! Thank you!

All personnel were courteous and helpful. I could not be more satisfied.

Brendon was professional. Kept me up to date on everything. Honestly this crew was the best crew I have ever worked with for anything. Tyrese and Ismael where also very professional. They do their jobs well. I work customer relations doing calls about surveys so when I say its top notch service. I mean it.

Beandan The Bean

Amazing service from the Blue Bear team! When my basement flooded, I didn't know what to do. Blue Bear came and stopped any other damage from the water. Very accommodating service!

Personable, and attentive to the job. Focused and knowledgeable about the progress of the work.

They were extremely helpful, helped prepare me for the insurance claim, cleaned me up quickly and managed to save my subfloor. I would recommend and use them again in a heartbeat

Blue Bear restoration is definitely someone I would use and highly recommend to family and friends. The guys who worked on my basement are very professional and really nice as well. Donnie and Fletcher put our minds at ease while they and there crew of Louis, Ty and Charles did an awesome job cleaning up a mess we had. Definitely recommend them, they really fought for us and helped us deal with the insurance company.Great company, extremely professional, did a great clean up job and I couldn’t be happier with the results.

The Blue Bear team was very helpful and professional. We appreciate the service and support we received from Luis, Brendon, Tyrese, Ish and Fletcher. Kyle was very helpful in working with us with our insurance company and the subcontractor.

Luis was on time, tidy and professional

Bluebear did excellent work ! I would recommend them to friends and family. Brendon, Ish and Tyrese were kind and got the job done in a timely manner. Looks soooo much better!

Blue bear is an excellent company. They did a great job good cleanup, and the service was great. I highly recommend them.

Turtle Gamer Bro

They were amazing!!! My house flooded a couple of days ago and they came and did what they needed to do very swiftly. Thanks blue bear!!

Randall Marcaitis

Overall Blue bear was communicative and worked well for what we needed done.

Excellent to work with Blue bear. They went above and beyond to assure we got our basement back to the original state and pay the least out of pocket over the insurance pay out. Thank you sooo much.

We had a sump pump failure that flooded the basement. Blue Bear responded as soon as we called and had large industrial dehumidifiers running that day. They monitored the drying daily and added equipment (fans, air scubbers) as required to facilitate the dry out.The technicians were polite, respectful and relentless in their pursue of the dry out.We would recommend Blue Bear to anyone with water damage.

Blue Bear was awesome through every step of the process after my kitchen faucet sprung a leak. They responded to my email immediately and came out within a day to inspect the damage, and helped me through the process with insurance. Everyone on the crew who came out to the house or I spoke to on the phone was extremely professional and knowledgable. I would highly recommend Blue Bear to anyone looking for mold remediation services!

The guys over blue bear helped me when I didn't know where to else to turn. I would recommend them 100 times over

These guys were very informative, professional, and just all around good guys

Brendan Culhane

Great company!

Doug and Aaron did a great job helping me out when my basement flooded last month. They were incredibly thorough and dependable; I highly recommend them!

My mother's sump pump stopped working and the basement ultimately flooded. Had a great plumber come out and replaced it and he recommended Blue Bear. James came out and did a full analysis and was very descriptive on what the next steps were. He immediately put some equipment in the basement to help with the quality of air. The next day, Doug came over and reviewed everything and even called Travelers with my mother. After much back and forth with Travelers, they denied her claim. Doug took it upon himself to leave the equipment to help her out. His knowledge and service were beyond exemplary. While I hope I never have to deal with a flooded basement, I'll be calling Blue Bear to remedy the situation if I do. Great people! By the way, screw you Travelers. Our whole family will take our business elsewhere.

Blue Bear did a great job here at my home I want to thank you again for the great clean up that they did for staying ahead of things I just want to say that they're great company in a professional company and I would recommend them to anyone thank you once again blueberry for the great job

This review is from LISA MORREALL. Blue Bear Restoration was professional and responsive from my very first call to Rob. Kyle, Brendon and the crew that was dispatched to take care of our home, assessed the damage, and quickly began the process of contacting our adjuster, determining our coverage, and implementing a plan that would minimize our out of pocket expense. Throughout the process the crews were timely and courteous and Blue Bear exhibited professionalism at its best. They restored our home and stopped any further water damage. We are back to normal and happy with the final result. We are grateful for our friends who referred us to Blue Bear. Thank you. We will use Blue Bear in the future should the need arise.- Lisa & Bob Morreall

We had one hiccup w communication. The owner called me himself, as did the public relations gentleman and the lead service tech. The issue was handled quickly and professionally. They went above and beyond to make sure we were happy. And even gave us a generous gift card to a beautiful restaurant. I would use them again In a heartbeat and think they're a great company. I highly recommend them to anyone in need of these services.

Everyone was very friendly and helpful.

Very professional. Always on time, called ahead, cleaned up after the selves each trip and kept me updated on what they were doing and why. Definitely recommend them.

The entire team was professional, communicative and made the entire process as easy as it could be. Would highly recommend to anyone. Thanks much, everyone

I highly recommend Blue Bear! After experiencing water damage in my finished basement, I called Blue Bear and they arrived and got to work within an hour. The team was incredibly friendly, knowledgeable, and kept me informed throughout the entire process. They made sure my home was well taken care of and continued to follow up in order to ensure my basement was dry and I was satisfied with their work. This is a great company with great people! I was lucky to have them!

gwendolyn brisbon

Patricia Uleskey-Posner

Blue Bear restoration did an excellent job taking care of our water damage cleanup preventing mold growth and further damage after our leak from the 2nd floor bathroom. Adrian, Brenden, Fletcher, James and all the guys did a terrific job and were respectful, kind, courteous and helpful. Thank you all!

Great company, very responsive and professional! Highly recommend!

Sara Prevost-Green

Arranged to have a roofing company come out to tarp up our roof after a large tree fell on our house. We had extensive damage outside and had water coming into to the home. They also set up a dehumidifier to eliminate any moisture. Everyone who has been in contact with us has been kind and very professional. I would highly recommend if ever you need emergency clean up or repairs.

Extremely knowledgeable in water damage and mold removal. Every employee was professional and responsive. I never had a doubt that they were doing what they knew was right and best for me, the homeowner. I highly recommend Blue Bear Restoration.

The entire Blue Bear team was extremely helpful and very professional. They came right away and got the water damage and mold cleaned up very quickly. They were thorough and made sure our home was taken care of. Thank you Blue Bear!!

Bob Pizzutiello

After a broken pipe fitting caused a basement flood, I called Blue Bear on the recommendation of my local insurance agent. The Blue Bear technician Farren arrived within about 3 hours of my call, explained the process and dropped off equipment, pending approval to begin the work. The next morning he came back, took photos, removed some wet carpet/paneling and started the drying process. Every morning at about 8:30 AM I received a call when we discussed when would be a good time for them to check on the status, day-by-day until the drying was complete. They measured residual moisture and once levels were acceptable, removed their gear. Every technician was professional, communicated clearly and respectful of being in my home. They exceeded my expectations in every regard!

We had a sump pump failure and woke up with a basement full of water. Blue Bear showed up the same day and started drying us out. The staff was friendly, professional and very knowledgeable. They kept us informed throughout the process and helped turn a bad situation into a bearable one.We hope to never find ourselves in this situation again, but if we do, we know who to call.

Great experience with Blue Bear. The water damage in my kitchen and basement was a big job that took weeks but the crew at Blue Bear did an amazing job. All the guys that came in were hard working and extremely polite and respectful. Would totally recommend them.

I used Blue Bear Restoration for a water leak that cause a lot of damage. Jake was one of the guys who came out to do the clean up. He was very professional and did a great job explainingthe process and completing the job. Highly recommended Blue Bear.

Had a little water problem in the basement a while ago, and Blue Bear Restoration was recommended to me by my brother-in-law. I had recently (about a year earlier) dealt with a similar water issue in my basement, and we used Roto-Rooters cleanup service. Comparably, I found Blue Bear was more prepared for the job. They were on time, they detailed to me exactly why they were here, and what they were doing. They were friendly. They didn't stomp my strawberry bushes (STILL MAD ABOUT THAT, ROTO-ROOTER!).While I hope I never have another disaster in the basement, I'll most definitely be using Blue Bear Restoration again if I do.

Patrick Wischmeyer

The team at Blue Bear was very responsive in responding to my sewage mess and also dealing with my insurance company. The guys were very polite and communication was seamless. Thanks Blue Bear team

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